"The staff are approachable, friendly, and a cohesive unit, very positive and a brilliant team. I couldn’t have asked for more. I’ve felt privileged to be part of the trial."

"[I wanted to take part in the clinical trial because] as I suffer with depression, I thought it would maybe find a new drug to help people like myself."

"If you can [take part in a trial], do it. It is so important for developing new treatment. Even if you don’t benefit personally, it is giving a gift to help progress treatment."

"[I would take part in future clinical trials], yes, all was explained to me, what to expect, and the staff were brilliant"

"My experience during the trial was very pleasant – the team were great, and the MAC facilities had a nice, welcoming vibe"

"Clinical trials play a big part in the medication process, I wanted to take part because I want to make a difference"

"I now have more faith in the pharmaceutical
industry, having experienced the thoroughness and professionalism
at MAC. I felt supported and listened to at every step. The staff were
all lovely people who are truly passionate about the contribution
their work makes to science."

"Everybody’s friendly. As soon as you walk through the door, they always recognise you, always with a happy smiling face.
Everything’s explained, every step of the way, just to make sure you know exactly what you’re going to be doing."

"If the trial helps people to get some relief in the future then it’s going to be a good thing. We need more people to volunteer to be able to progress."

"My experience during the trial has been good, the people that work here and the doctors have been so nice and made me feel at ease all the time I was here."

"The facilities were clean, tidy and it was quiet. All of the staff were polite friendly and knowledgeable. The clinic was easy to get to and all arrangements were made to suit me."

"The staff have been really professional, supportive and have taken the time to answer any questions I have."

"I felt like I had exhausted all my options from the GP and dermatologist and wanted something to help. The staff were so welcoming and friendly and they worked the visits round my work schedule and holidays and it did not take long to complete."

"The staff at MAC were excellent, very friendly and thorough. Taking part in the trial has given me hope for future treatments and I’ve already recommended the trial to two of my friends who I know who suffer with the condition."

"The MAC staff were both friendly and professional. the team really appreciate the value of our time and therefore make everything as simple as possible for us; they were flexible with dates, times and even arranged transportation when required."

"All I’ve had, from start to finish, is positive. MAC don’t shut the door and say goodbye which, for somebody with that diagnosis [of young onset Alzheimer’s], it’s quite an important thing."

"I used to be scared of the needles and blood tests but all the doctors, nurses and other staff at MAC were so kind and good at their job that made it easy, I could relax myself to get on with the treatment."

"I’ve been treated with respect at all times, my health has been very, very carefully monitored so the experience has been very positive."

"I’ve had a good experience and I think people should not hesitate if they’re suffering. If you know that you haven’t been fully helped by what’s out there and it’s not always easy – OCD can become part of who you are – but don’t accept and settle for that. Try something new, try something different."

"It’s important that people are willing to come forward and it’s important for people to know that my experience with MAC has been one of positivity, one of hope and fulfilment of knowing that I’ve been looked after and being around people who genuinely care."

"I enjoyed my time here. I had plenty of free time to utilise all the facilities and meet many like-minded people.

MAC provides great facilities to keep you busy and a good amount of space to bring your own things."

"I didn’t know what to expect but after the first clinic visit everything was fine. Everyone [at MAC] has been so kind and understanding.

I’m hoping that the drug will go on to work so that it can help other people to not have to go through what I’m going through."

"If ever there was a trial for a drug and if I met the eligibility criteria, I would be up for it because this is the only way medicine moves forward.

I can honestly tell you that the staff here have been absolutely wonderful. Really lovely. They make you feel welcome, and I feel comfortable when I’m here. And that means a lot to me. If the staff make you feel welcome, it goes a long way. I can’t fault them at all"

"My experience with the trial has been absolutely phenomenal. All of the staff there are so engaging, kind and welcoming. They have helped me so much right from the very start. They could see how bad the OCD had got for me and I could see that they truly wanted to help. I am forever grateful to them."

"If there’s anything I can do that would give any hope to anyone out there who’s living with a skin condition, I’d do it even if there was no reimbursement - it’s not about the money I receive. If it’s going to help someone in the future

The MAC staff are wonderful. You’re always made to feel very welcome, there’s no pressure. It’s a very relaxed atmosphere here. And I’d recommend it to anyone that has any qualms about taking part in a clinical trial."

"The trial itself was explained very clearly at every step so I felt very safe. The facilities were comfortable, the staff were friendly, professional, and helpful.

It's a good experience. The financial incentives are generous, and I felt very safe throughout."

"Locally in Manchester, it's the easiest place to visit and I've always wanted to help the healthcare industry.

My experience at MAC is always perfect. The staff are extremely friendly and become more than just staff in that you build great bonds with everyone."

"The other patients and staff were very friendly and approachable. It has been a great way to meet new and interesting people during the trial."

"I’d say definitely to take part in it because you might come out with great benefit that helps you out in the long run. And also, it’s not just for yourself, you’re also helping out other people."

"Contributing to the advancement of Alzheimer's research has helped my own wellbeing after diagnosis and has given me and my family the essential support that we needed."

"My wife, Sue, was diagnosed with dementia; we realised that advancements in knowledge, treatment and care was needed for a multitude of people, and this could be best acquired by clinical research."

"I would actively encourage anyone to take part in a MAC Clinical Research study. You are helping to develop the next generation of treatments that may improve someone's outlook on life, or save it entirely."

"Thanks to MAC's Alzheimer's study, I can now follow the progression of my condition. Research is so important because one day there will be a cure and you helped make it happen!"

"I was apprehensive about taking part in this trial, but staff made me feel relaxed and confident enough to actually enjoy taking part!"

“I have found this study to be a very effective part of my outlook on my life. It helped me realize where my symptoms can be exacerbated. I can also appreciate that the testing applied can assure no healthy concerns. I hope it transpires that I had the new drug and it has helped me greatly in the short term that I needed. Today I feel so much more like myself and hopefully will continue to feel this way.”

“I would like to congratulate the amazing team at MAC Clinical Research, based on Faraday Way, Blackpool for all their hard work, dedication and support during my last study. The staff couldn’t have been more courteous, warm and friendly. They all took the time to get to know me as a person as well as a study participant. This resulting in me feeling valued and positive about my future. The Doctor was outstanding and I have so much gratitude and thanks to him for his time and support. I would highly recommend anyone who is considering participating in a study with MAC to take the plunge as the end results can be life changing.”

“Couldn’t have asked for any better support or a better first clinical trial. Really supportive, helped me cope with dark and stressful issues in my life. Hope to come back again in the future. I will miss my visits.”

“Having recently attended MAC for a medical trial, I have to say what a pleasure it was. The trial ran for several weeks and it was like visiting friends on a weekly basis. All the staff from the Receptionist to the Clinicians and the Doctor were really great and most caring. At the same time they were very professional and very thorough, so as to make sure that the trial medication was not affecting my health in any adverse way. I cannot recommend them highly enough.”

"I took part in a migraine trial and every single member of staff from start to finish was amazing, they couldn’t do enough! Very friendly people, really clean place and interesting to take part."